Enhancements to the Menu Events area (see below) and the inclusion of Phone Numbers to Printed lists.
Double clicking an event record (action type) in the Menu Events list area will open the record with an Action Required box with details of the required action. The user clicks OK to acknowledge and then has access to the record. On exiting the record an Event Complete box prompts to mark the event complete or not.
Double clicking an event record (letter or email type) will open the letter or email with the merged fields and allow the user to print or send and mark the task complete.